Posts Tagged ‘social media strategy’

Does Your Nonprofit Have A Social Media Strategy?

Milton Bradley Game Stratego via Wikipedia

I had to take a moment to  comment on a great blog post that has spurred a good conversation about social media strategy.  Shannon Paul, a friend in Seattle, is a communications manager and social media strategist at Peak 6 Online.   Her post, “The Missing Ingredient in Most Social Media Strategies“, is worth the read and touches on something I want to share with those of you who are putting together a social media strategy for your nonprofit or cause organization.

Strategy as a concept comes with what some would call military overtones.  Wikipedia defines strategy simply as:

“A strategy is a plan of action designed to achieve a particular goal.”

Wikipedia identifies the two important concepts as the plan, and the goal.  I think that nonprofits can use social media as a part of their strategy to achieve lesser goals – such as improving search rankings, increasing exposure, building community, improving communication, etc.  To achieve your big picture goal, you need to have a singular focus on your mission – i.e., saving the whales, the greening of corporate America, or whatever ultimate goal is at the top of your pyramid.

A social media strategy can be created for the smaller goals – or “battles”; and the larger, ultimate goal – the “war”.  Ultimately, I think your strategy is your game plan.  Are you putting all the right pieces into place for the right reason?  Does the surprise of the unforeseen factor into the game?  As I asked in another post, do you have a list of your assets?  All of these questions, plus a number of others need to be asked and answered to develop the ultimate plan of action of meet your end goal.  I think my Grandmother has that old Stratego game in a closet somewhere, and I might just have to have her pull that out for me.

Genuine

Starting A Social Media Journey For Your Cause…

When I was student body president in junior high school, my farewell speech about our new journey into high school included a quote from Muhammad Ali:

“It isn’t the mountains ahead to climb that wear you out; it’s the pebble in your shoe.”

I knew it would be a long journey and wanted my fellow students to remove any pebbles from their shoes.  Now I find myself telling many businesses to remove some of the pebbles for their journey into social media.  Start well and the journey will be much easier.

Metaphorically speaking you must begin your journey from a base of operations.  Just as if you were hiking to the top of Mt. Everest, you start from a headquarters, or a place you can always return to regroup.  In my social media plan I like to make my headquarters my blog.  My friend Chris Brogan wrote a blog post that illustrates my thoughts.  He refers to the blog as “home base” as well, and believes other social media tools are “outposts”.  You can explore the social media world in any quadrant by treating it as an outpost, knowing you can always return home or head back to headquarters when needed.

Starting a blog gives you a place to call home and a place to begin your journey. A blog also allows you a place to showcase your outposts.  If you have a Twitter presence, a Facebook fan page, a Forum, a Flickr page, a YouTube account, or any of the other tools (outposts) that are being used to promote your cause, you can funnel all of that content and work into your blog content and design.  Bring the reader, viewer, or listener back to your base of operation – the main gathering place for people to come and begin their journey in searching out and exploring your cause.

As you start a blog, you begin from a clean slate, which allows you to chart your progress in your journey.  Beginning from step one, ground zero, or whatever description works for you, allows you to determine if you are getting anywhere or if you are merely spinning your wheels or walking in circles.  Chart your progress by installing analytic software such as Google analytics.  This lets you see real progress and whether you are reaching your goals.  Numbers like total visitors, RSS subscribers, and page views are metrics that measure your progress.  Today you may only have a handful of visitors like your friends and family (Hi, Mom), but in a month or two those numbers may increase.  This lets you know you are getting closer to the goals you have set for yourself.  Start your social media journey with a base of operations.  Start with a blog and work up to establishing outposts in other areas.  Once your blog feels like home it will make it easier to explore these areas.

Genuine