Archive for the ‘Tips & Tools’ Category

Lessons, Challenges, & Tips for “Crowd Sourcing for Innovative Social Change”

This weekend at South By Southwest I participated in the interesting discussion between Beth Kanter, Kari Saratovsky, Holly Ross, David J. Neff, and Amy Sample Ward about “Crowd Sourcing for Innovative Social Change“. The definition and benefits of crowdsourcing were thoughtfully expressed by each of the featured panelists and there were tons of great examples discussed.  Kanter had without a doubt spent a lot of time preparing for this do-gooder packed panel and it definitely showed.

The audience seemed to appreciate the enthusiasm for crowdsourcing projected by the experts who were great at explaining the benefits of crowdsourcing.  From personal and online discussions afterward, it was clear to me that the attendees were hungry for more.  So WhatGives!? friends and crowdsourcing connoisseurs?  Let’s dig deep!  After all, isn’t that social media is all about – continuing the conversation beyond conferences, podcasts, and tweets? WhatGives!? Read more »

kerriebrynn

Step Right Up! Get Your Volunteers!!

Disney announced an exciting volunteer program for 2010.  In partnership with the HandsOn Network of “action centers” that link volunteers with local projects, Disney offered a free pass to one of its happiest places on earth in exchange for a day of volunteering.  They promised a million – one million – passes would be given away in hopes of promoting volunteerism and the spirit of giving back for the year of 2010.  And, by golly, they gave away a million passes.  In three months.

The program was abruptly ended last week when the million volunteers goal was reached.  It caught a lot of the benefiting projects off-guard as they had the unpleasant task of informing volunteers who had signed up but not yet completed their assignments that they were no longer eligible for a pass to a Disney theme park.  No doubt there will be some fallout from the cutoff.  After all, no good deed goes unpunished. WhatGives!? Read more »

MjM

5 Social Media Tips from SXSW For You and Your Nonprofit

Being in Austin at SXSW Interactive has given me the opportunity to talk to some amazing people in the social media space.  I’ve chatted with some of the most influential internet celebs, marketing masters, and social media pros such as PR Sarah Evans, Sloane Barrent, Shauna Causey, Chris Brogan, Brian Solis, Julia Roy, and Jolie O’Dell.

These folks all have one thing in common: an enormous online audience. They’ve built communities, are passionate about their area of expertise, and know how to harness the power of social media.  So why should you care?  Is there anything nonprofits can learn from their success on the web? WhatGives!? Read more »

kerriebrynn

Is Social Media Free?

Many business owners want to know the answer to this question.  It is usually the first question they ask after they get the idea that they need to have social media as a component to their marketing, advertising and public relations or communications programs.  How much does social media cost?  For the most part, social media is free.  Twitter is free to use, Facebook, YouTube, and Flickr cost nothing, and finally, blogging software is free.  Yes, social media is “free”.  The problem is, someone has to pay for free. WhatGives!? Read more »

Genuine

It’s All About The Metrics… But What Are Metrics?

At the end of the day it all comes down to the measurement of success.  It is about the metrics.  The important question to ask yourself is, “what are the metrics?”  What is the most important part of why you want to know the amounts or the numbers or the totals?  These are great questions if you actually know what they mean.

Metrics in the sense of social media usually have to do with page views of a blog, Twitter followers, re-tweets of your tweets, or Facebook fans, or many other measuring sticks to see if your efforts are effective.  This is an important first step when implementing any strategy for social media.  We have talked before about social media strategy and what that means.  Metrics are an essential element to see if your strategy is working.  How do you measure success?  WhatGives!? Read more »

Genuine

Twitter Phishing

Recently there has been an onslaught of Twitter Phishing scams that has been causing problems for users of the popular social network.  Phishing is basically when an evil doer tries to obtain usernames, passwords, or other secret information from a social network user.  In the case of with Twitter, the phisher sends a private message to users that requires them to act on a link – asking them to enter information related to their Twitter username and password into a landing page purportedly to get some information about the link.  The link is often a vanity link or “Is this photo of you?” or perhaps, “Is this blog post about you?”.  They appear to be from trusted friends in the network and many of us – yes, I too, have scammed in a phishing incident – click through, offer up our user name and password to a Twitter-appearing site, and wait for the link.  When nothing happens, we come to the conclusion it must be a bad link, or it might have been a wrong user name and password, or many other variations.  In the meantime, you have just turned over your password and user name to the Phishing scammer and that person now has access to prey upon your network. WhatGives!? Read more »

Genuine

Taking Out The Twitter Trash

I challenge anyone to say that title three times and not end up sounding like Elmer Fudd or my 4 year old son.  We all have to take a moment to clean out that closet or sweep out the garage after winter; spring cleaning season is right around the corner.  Cleaning out your Twitter account and organizing some of your followers into lists is a must to keep on top of that social network and to be able to follow the social stream it produces.

I have not had an opportunity to clean out my stream for quite some time.  It’s time to go through each of my followers to see if it’s necessary to follow them back and watch their conversations on my Twitter stream.  Since October, I have gained nearly 2000 Twitter followers who I have yet to investigate and either follow back or trash.  What do I mean by investigate?  I look at every single follower or person interested in following my Twitter stream of messages.  I do this because I want to know who is listening to my messages, and I want to find other like-minded people and those I might be interested in following.  For that reason, I don’t turn on any “auto-follow” features.  I want to know the followers I have and want to make sure my stream of information I read on Twitter is the best it can be.  Many of highly-followed Twitterers do not go through this process.  They end up having a large number of spammers, multilevel marketers, and those that just want to inflate their Twitter follower counts.  I don’t want my own stream polluted with that type of follower.  Let me give you a tour of what I do to keep my Twitter stream clean and my stream of Twitter info free from the debris of spam and meaningless messages. WhatGives!? Read more »

Genuine

How I Keep My Cause Marketing Edge from the Seat of my Couch

Joe Waters is the Director of Cause Marketing for Boston Medical Center and a prolific blogger in the “Cause Marketing” field.  Joe has developed and executed cause marketing programs with several local and national companies, and is a well known speaker on the intersection of business, philanthropy and marketing.  Joe has cross posted this story on his blog, SelfishGiving.com.

People think that I go to a lot of conferences, but I don’t. I don’t go for the same reasons they probably don’t.

Conferences are a pain in the ass. I don’t like being away from my family, the office and, in the summer, my gardens. It doesn’t help that my nonprofit doesn’t pay for them anymore. Most speakers are boring and off point. I also don’t want to end up on a plane sitting next to a guy with a bomb in his pants. And I’m just not just talking about the kind that will prompt me to ask to have my seat moved.

But people assume I go to a lot of conferences because I know a lot of people and am knowledgeable about cause marketing. But beyond my own personal experience, which is the touchstone for everything I do, I didn’t learn about cause marketing from glad-handing conference goers or taking notes during presentations. That’s not to say I don’t think conferences can’t be useful or productive. They can be. But there are alternatives.

So when WhatGives!? called me last week and asked me to write about how I choose which conferences to attend each year, I was happy to accept. I get a conference experience every day right from my office chair and every night from my couch. You can, too. Here’s how.

Unlock the power in weak ties. Malcolm Gladwell talks about the strength of “weak ties” in his book The Tipping Point. These casual but influential relationships push our thinking in new directions and drive our growth. I know they’ve helped me think differently about cause marketing and how it intersects with social media. Now we can all tap the power of weak ties through Twitter, Facebook, Linkedin, etc. Just as we used to attend Chamber networking events to nurture these ties, we can build these tenuous connections on social media with out ever getting up early (unless you want to!) for an event.

Go narrow and deep. The strength in weak ties doesn’t come from following a million people on Twitter. I only follow “The 200.” These are the people I can learn the most from and who push my thinking in the most challenging direction. I change-up the 200 every day. Following a small group allows me to engage my followers regularly. No one gets lost in the “stream.” And you can always see its sandy bottom.

My business occupies me constantly. Does yours? I have lots of interests, and used to indulge a lot of them. But not anymore. It’s easy to be an expert in something when you give yourself up to it 24/7. It’s part of my personality to immerse myself into an interest until I become an expert in it. The difference with cause marketing–and social media–is that I’ve forced myself to stay submerged and I like my new world under the sea! But it comes at a cost. Fewer workouts. Less reading. Hiring help for the garden. And, yes, less time with the family.

The glance reveals what the gaze obscures. This is a great line from one of my favorite writers, Ralph Waldo Emerson. He never read anything cover to cover (except the German writer, Goethe. I have no idea why.). He preferred to skim, always looking for what he needed. I share his practice, which makes it easy to read lots of posts and articles–and always in search of just what I need and nothing more.  If I come across something that I do want to read beginning to end I have special folder in Evernote for just those items, although it’s not very thick.

Tweetdeck is the ring that rules them all. I’ve written before about how I used to read three newspapers, a slew of magazines and email newsletters and receive daily Google alerts. Now I funnel all my contacts and reading and searches through Tweetdeck. I still use Google Reader to ensure I never miss a post from a few must read bloggers. But Tweetdeck has become my number one source for getting, well, everything. And it has literally brought Linkedin back to life for me. Like Twitter and Facebook, I can track activities and connections in Linkedin and update my status or make connections right from Tweetdeck. I love it because my Linkedin friends do the work in finding and connecting me with the people I want to meet! I just follow their lead.

It will probably surprise you that my goal over the next year is to attend more conferences. For all the merits of my current form of networking and learning, it has obvious downsides. Balance is important. But for all of you out there who are tired of conferences and networking events and are looking for an alternative, consider what I’ve said.

Also remember that my way is not always easier. My strategies can be equally consuming, demanding and disappointing. But at least when you’ve had enough you can just close your laptop and go play with your kids.

JoeWaters

Email: The Ready Made Social Network

Many people ask me a very important question when they sit down to talk about social networking and getting started in the world of social media. They often feel very frustrated not knowing how to get started or they feel overwhelmed by the notion of sitting down for hours and hours, building their network of followers and friends.  What they often do not realize is that they already have a social network they have been building for years – their email address book.

Since we first heard that simple statement, “You’ve Got Mail!” all those years ago, we have been developing our social network of friends, followers, business contacts, and of course, our email lists.  This is the backbone of every social network online.  Many of the social networks cannot operate unless they are tied into your email system.  We wouldn’t get alerts when the network has been updated; we wouldn’t be notified of new friends; and we would never find out when a new conversation was started without email as the main catalyst.  When you get that funny comic or YouTube video or that joke sent to you by your mother – yes, my mother is known for this – it arrives via email and you also send it on to your “network”.  (It has also become second nature for many of us to delete these as spam – sorry mom – so be careful and don’t overdo it.)

When signing up for a new social network or that latest application that allows you to connect with your friends, make sure to see if they have a component that allows you to tap into your already existing network of email contacts.  This can often be imported into a new program and you have instant groups or an index of people to whom you can reach out and involve in your new social application.  Many times just sending an email to your current email list of friends and followers to let them know you are using the latest social media tool is all you need to do – and it takes off from there.  Don’t forget email is, in some cases, the life blood of how social networks operate.  You have been using email since the beginning of time.  Now put it to good use in the new age of social networking.

Genuine

Passion Makes Blogging Easy

Are you passionate about something?  When you go to a dinner party and someone mentions something you love, is it easy to jump into that conversation?  Of course it is.  If you have a conversation with me and you bring up parenting or what it is like to be a father or a mother and the crazy thing kids do in your world, we will end up talking for hours!  Why?  I am passionate about my kids and I love talking about them and my experiences as a daddy.

As a business owner, a CEO, or even an employee, it should be easy for you to talk to your customers about your passion.  When you started this business or when you took up your cause as a nonprofit, you did so because you were passionate.  That passion can be put into words on a page or into a video, as in the case of Dominos Pizza franchise owner Ramon DeLeon.  WhatGives!? reported on his electrifying Gravity Summit keynote address on Monday at UCLA.  Take a look at the entire high energy speech.

You need to talk to people about your passion.  If you love what you do and you want others to talk to you about what they love about what you do, start a blog and allow that to happen.

Genuine