Out of Tragedy Comes A Lesson in Marketing…

It has been nearly three weeks since the terrible tragedy occurred in Haiti.  The earthquake of that fateful day will ever change the course of Haitian history.  It has also made us all more aware of how precious life is, and how a single event can change the way we look at the world.  Since that day, we have seen countless news reports and pictures of the devastation, and the human stories continue to emerge.  The donations have been astounding – at the time of this writing, $560M has been raised to help the victims.  Not all causes can be in the hearts and minds of people like this, but perhaps we can learn a lesson or two from it.

I recently read an article by Dan Pallotta at the Harvard Business Review entitled “Haiti Is a Marketing Lesson.”  This is a very intellectual look at the business behind tragedy and I recommend everyone take a moment to read it.  The article states:

The reason people are giving so much money to Haiti is simple: They are hearing about it. They are seeing and reading about the catastrophe over and over again on the front page, in prime time, and in viral web appeals 24 hours a day, seven days a week.

The fact that the harshness of the event is still so fresh on our minds makes it easier to ask for donations and easier for people to give.  It would be great if all causes could be headline news and the article touches upon this:

Imagine if we gave humanitarian organizations the freedom to build this kind of demand for a cure for malaria or the end of breast cancer. Imagine if we relinquished our fixation on keeping short-term fundraising costs low and set our gaze on what it would take to “sell” enough charity to solve long-term problems.

I think the article is probably a pie-in-the-sky look at changing the world, but it does provide a good business look at how your cause or nonprofit should think in terms of getting exposure.  Saturation of media in the tragedy market creates the demand for people to purchase charity.  Your job is to figure ways to create the demand in that market.

(Please visit the WhatGives!? dedicated page to Haiti and make a donation for those who continue to suffer from this event.)

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Genuine

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